Cookie Policy
Last updated: March 2026
1. What Are Cookies
Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and give website owners useful information about how their site is being used.
This Cookie Policy explains what cookies we use on the Norivo platform, why we use them, and how you can manage your cookie preferences.
2. How We Use Cookies
We use cookies and similar technologies (such as local storage and session storage) for several purposes, including authenticating users, remembering preferences, analysing how our platform is used, and improving our services. Some cookies are essential for the platform to function, while others are optional and require your consent.
3. Cookie Categories
Essential CookiesAlways Active
These cookies are strictly necessary for the platform to function. They enable core features such as authentication, security, and session management. You cannot opt out of essential cookies as the platform would not work without them.
| Cookie | Purpose | Duration | Provider |
|---|---|---|---|
| __clerk_session | Authentication session management | Session | Clerk |
| __csrf_token | Cross-site request forgery protection | Session | Norivo |
| cookie_consent | Stores your cookie consent preferences | 1 year | Norivo |
Analytics CookiesOptional
These cookies help us understand how visitors interact with our platform by collecting and reporting information anonymously. This data helps us improve the platform experience for all users.
| Cookie | Purpose | Duration | Provider |
|---|---|---|---|
| _ga | Distinguishes unique users for analytics | 2 years | Google Analytics |
| _ga_* | Maintains session state for analytics | 2 years | Google Analytics |
Preference CookiesOptional
These cookies allow the platform to remember choices you make (such as your preferred theme or language) and provide enhanced, personalised features.
| Cookie | Purpose | Duration | Provider |
|---|---|---|---|
| theme | Stores your preferred theme (light/dark) | 1 year | Norivo |
| locale | Stores your preferred language/region | 1 year | Norivo |
4. Third-Party Cookies
Some cookies on our platform are set by third-party services that we use. These include:
- Clerk: Authentication and session management
- Stripe: Secure payment processing (only on billing pages)
- Google Analytics: Website usage analytics (when consented)
We do not control third-party cookies. Please refer to the respective third party's privacy and cookie policies for more information.
5. Managing Cookies
You can manage your cookie preferences in several ways:
- Cookie banner: When you first visit our platform, you can accept or reject optional cookies via our cookie consent banner.
- Browser settings: Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies or delete existing cookies. Note that disabling essential cookies may affect the platform's functionality.
- Opt-out links: For Google Analytics, you can install the Google Analytics Opt-out Browser Add-on.
6. Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for operational, legal, or regulatory reasons. We will notify you of any material changes by updating the “Last updated” date at the top of this policy. We encourage you to review this policy periodically.
7. Contact Us
If you have any questions about our use of cookies, please contact us: